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Privacy policy

Privacy Policy

Last updated: June 29, 2026

We value our customers and their privacy. This Privacy Policy explains what personal information the Blackaby Resource Store ("we," "us," or "our") collects when you visit or make a purchase from our website, how we use and protect that information, and the choices and rights you have. By using our website, you agree to the practices described in this policy.

We do not give, sell, rent, or loan your personally identifiable information to any third party for their own marketing purposes. We share it only with the service providers needed to operate our store and fulfill your orders, when legally required, or when you direct us to do so.

Information We Collect

We collect the following types of information:

  • Information you provide — such as your name, email address, phone number, and billing and shipping addresses when you create an account, place an order, or contact us.
  • Order and payment information — the products you purchase and the payment method you use. Payments are processed securely by Shopify (see “Payments” below); we do not collect or store your full credit or debit card number on our systems.
  • Information collected automatically — when you browse our site we may collect your IP address, browser and device type, and information about how you use the site, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders, and contact you about them — for example, if there is a problem with payment verification or product availability.
  • Provide customer service and respond to your questions.
  • Bill you for the products and services you purchase.
  • Operate, maintain, and improve our website and store.
  • Send you marketing or promotional emails, but only if you have chosen to receive them. You can unsubscribe at any time using the link in any email or by contacting us.
  • Comply with our legal obligations and protect against fraud.

Payments

Purchases are processed through our e-commerce platform, Shopify, using Shopify's secure checkout. Shopify handles all payments — including credit and debit cards, PayPal, and Shop Pay — through its PCI-DSS-compliant payment system. We never have access to or store your full card number. Your payment information is processed by Shopify under its own privacy policy.

Cookies & Analytics

Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

How We Share Information

We share personal information only as needed to run our store, including with:

  • Service providers who help us operate, such as our website platform (Shopify), payment processing, shipping and fulfillment carriers, and email service providers.
  • Legal and safety purposes — when required by law, subpoena, or other legal process, or to protect our rights, customers, or others.

We do not sell your personal information, and we do not share it with advertisers or use it for third-party advertising or retargeting.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, including order processing, customer service, and meeting legal, tax, or accounting requirements.

Security

We take reasonable precautions to protect your information both online and offline. Information submitted through our site — including during checkout — is encrypted using industry-standard SSL/TLS technology, shown by “https” and a padlock indicator in your browser's address bar. Payment information is handled in a secure, PCI-DSS-compliant environment by Shopify. While no method of transmission over the internet is completely secure, we work to safeguard your information using appropriate measures.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. Residents of California (under the CCPA/CPRA) and several other U.S. states have the right to:

  • Know what personal information we collect about you and how it is used.
  • Request a copy of your personal information.
  • Request that we correct or delete your personal information.

We will not discriminate against you for exercising any of these rights. To make a request, email us at fulfillment@blackaby.org and we may need to verify your identity before responding.

European Union & UK Visitors (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR). We process your personal information on the following legal bases: to perform our contract with you (processing and delivering your orders), to comply with our legal obligations, with your consent (for example, marketing emails), and for our legitimate interests in operating and improving our store. You have the right to:

  • Access the personal information we hold about you and request a copy.
  • Have inaccurate information corrected.
  • Request erasure of your personal information.
  • Restrict or object to how we process your information.
  • Request that your information be transferred to you or another provider (data portability).
  • Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, contact us at fulfillment@blackaby.org. You also have the right to lodge a complaint with your local data protection authority.

Children's Privacy

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or the security of our website, please email us at fulfillment@blackaby.org.